I have a potential client that may want us to pick up service on their existing Merlin Legend until they are ready to purchase a new system in the next year to 18 months.
My techs and I have some "limited" programming experience on the Legend but it has been 4 or 5 years since we've worked on one and my memory is very bad.

The first thing they would want us to do is work with a new CLEC to convert over their existing ground-start lines to the CLEC's loop-start lines....they have 3 408 GS/LS cards so I know they can support the loop start but I can't remember if the card senses the line config as loop or if there is a programming change that would be needed...can somebody let me know that please?
Secondly, would any of the mods or other Legend experts be willing to provide telephone support to one of my techs on programming changes? Maybe you can PM me to let me know rates?

P.S. they have a CKE5 processor....

Thanks,
Timbo