One of the great things about the Partner is that you can easily program most features from ext 10 or 11. Once you get the hang of it you don't even need the manual. Why would you want to complicate things up (and spend time trying to diagnosis PC software problems) by using a laptop?

Keep It Simple. In the time it took to figure out the problem the entire system probably could have been programmed top to bottom. Why not just do things the easy way and not get all fancy trying to use the admin software? It looks like it came back and stole your time, at least this time. No offense, but I have a brother that is much smarter than I am but I get a lot more done in a day because he takes simple things and tries to over complicant things by about 10 times. don't do that here with your easy to program partner phone system would be my 2 cents