I have a Norstar MICS that is using a T-1 for Central Office access. From the Nortel we are feeding 8 analog ports into 8 Merlin Legend C.O. ports. The issue is that the Receptionist on the Legend receives many, many phantom calls where her phone rings and there is nobody on the other end.
I have made a post in the Nortel group regarding this and it appears that the Nortel does not give a disconnect to the Legend.
I thought that I would pose the question to the Avaya group and see if there is some setting in the Legend that can take care of this issue. Calls coming into the Legend are answered by AA. I have made calls and when the AA answered I hung up during the call and listened with my test set. The Legend continues playing the message and eventually times out and transfers to the AA.
Any ideas?