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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I got to ask, If the customer is leaving you for the geek squad why should you spend a lot of time and energy helping the customer leave you.
I'd tell the customer what digits I can send and then leave it up to the customer and their new vendor to figure it out. Or tell the customer you can sell them a new IPO and they can box up the cisco and send it back.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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