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Joined: May 2004
Posts: 1,664 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
While you shouldnt overlap, if you do, and put the time profiles in the Incoming Call Route field, they will start at the bottom and work its way up. When it finds a match, it stops and follows that route. USUALLY, customers dont worry about a 60 second time frame....
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