sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Avaya Partner R3.0 interrupts calls

We have an Avaya Partner Mail with an ACS R3.0 module and two 206E modules. The system started interrupting the connection on all phone lines for a period of about 1 second every 10 seconds. The voice connection is interrupted, but after the 1 second pause, the voice is restored without dropping the call. I replaced the ACS unit with a rebuilt unit, and the trouble persists. I have connected a convential phone to each of the phone lines coming off of the pole, and they are all good. Any thoughts?

To rule out the phone system, get a 34 button phone or a DSS-48 and program DSS buttons for all extensions and VM ports and see if it shows you the problem child.

Replace the 206E mods 1 att a time. After that replace the Mail, nothing left. Of course its possible it's a set. But more likely a card.

I agree it is more than likely a card, thus the reason to do the DSS test.

ETBETZ... this is the exact problem I'm having. Have you isolated/fixed the problem? Please share?

Barb, please refrain from replying to old post.
Your question has been answered in the threads you started.

Thanks,