sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner IP Office

Print Thread

Rate Thread

Page 1 of 2

Partner IP Office #101204 01/27/12 10:16 AM
Joined: Jan 2002 Posts: 462 Queens, NY Thornhil Member
Thornhil Member Joined: Jan 2002 Posts: 462 Queens, NY	Partner IP R6.1 at times cant dial out.Go to another phone no problem. Come back to problem phone and can dial out. Doesnt happen all the time but it happens on all phones at different times. Have both 1416 and 1408 sets. Any ideas. Thanks Have combo cards

Avaya IP Office Help & Support Website

Avaya IP Office Help & Support Website

FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Re: Partner IP Office #101205 01/27/12 10:29 AM
Joined: Jun 2001 Posts: 10,949 Paintsville Ky 606-788-7050 mdaniel Moderator-Avaya
mdaniel Moderator-Avaya Joined: Jun 2001 Posts: 10,949 Paintsville Ky 606-788-7050	When you say "Can't dial out" what happens when you try? Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com

Re: Partner IP Office #101206 01/27/12 10:42 AM
Joined: Jan 2002 Posts: 462 Queens, NY Thornhil Member
Thornhil Member Joined: Jan 2002 Posts: 462 Queens, NY	Just keep hitting the dial and nothing happens, move to the phone next to it pick up the line and can dial out. Move back to the first one and pick up I can dial out. It happens on all phones at different times

Re: Partner IP Office #101207 01/27/12 11:05 AM
Joined: Jun 2001 Posts: 10,949 Paintsville Ky 606-788-7050 mdaniel Moderator-Avaya
mdaniel Moderator-Avaya Joined: Jun 2001 Posts: 10,949 Paintsville Ky 606-788-7050	Do you have CO DT (the times it fails) on the line before you try to dail out? Also, is it always the same CO line or does it vary? Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com

Re: Partner IP Office #101208 01/27/12 11:19 AM
Joined: Jan 2002 Posts: 462 Queens, NY Thornhil Member
Thornhil Member Joined: Jan 2002 Posts: 462 Queens, NY	Have DT all the time and not the same line. Jumps around

Re: Partner IP Office #101209 01/27/12 11:26 AM
Joined: Jan 2002 Posts: 462 Queens, NY Thornhil Member
Thornhil Member Joined: Jan 2002 Posts: 462 Queens, NY	Customer had a 820D changed out week before Christmas, since then have had this problem. Doesnt happen all the time sometimes once a day some time many times a day

Re: Partner IP Office #101210 01/27/12 11:31 AM
Joined: Jun 2001 Posts: 10,949 Paintsville Ky 606-788-7050 mdaniel Moderator-Avaya
mdaniel Moderator-Avaya Joined: Jun 2001 Posts: 10,949 Paintsville Ky 606-788-7050	Sending you a PM Thornhil. We may be on to something here.... Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com

Re: Partner IP Office #101211 01/27/12 05:05 PM
Joined: May 2011 Posts: 391 San Diego, CA Jack Salvadore Member
Jack Salvadore Member Joined: May 2011 Posts: 391 San Diego, CA	Have you taken the unused analog lines out of the calling group? Assuming there are any?

Re: Partner IP Office #101212 01/28/12 12:05 AM
Joined: Jan 2002 Posts: 462 Queens, NY Thornhil Member
Thornhil Member Joined: Jan 2002 Posts: 462 Queens, NY	JACK SYSTEM IS SET UP AS A KEY

Re: Partner IP Office #101213 01/28/12 12:06 AM
Joined: Jan 2002 Posts: 462 Queens, NY Thornhil Member
Thornhil Member Joined: Jan 2002 Posts: 462 Queens, NY	ooops sorry for the caps