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Joined: Oct 2005
Posts: 788
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Joined: Oct 2005
Posts: 788 |
I agree! Rick, Carol or Nate could answer this one in a heartbeat!
Phil
SCCE, TTA, CTP
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
my guess is since calls in Night 1 are going to voicemail your trunks are stuck in Night 1. You may have tenanting setup in form 5 and possibly the console who could be in a differnt tenant than the trunks is not programed in form 6 to switch the trunks out of Night 1. Check forms 5 and 6
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Joined: Mar 2007
Posts: 32
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Joined: Mar 2007
Posts: 32 |
thanks panda i think that is the piece mising in the puzzle. I m going to the property tomorrow & will check & post back. Thanks again.
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
I agree with Panda.
When you're backing out of a form, it's easy to hit 6 instead of <esc> 6, and suddenly the trunk or station is in tenant 6.
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