atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Mitel Superset 4025

Well, I was glad to see that some of the other Tech's saw how the Telephoneguy was being a little hard on me. Afterall, I asked in all honesty, granted he didn't know me but to accuse me of being...what did he say "a criminal hacker from Estoria" was a bit harsh!

Well, it might have been better if he had said "from Lithuania". Just kidding. Anyway - sometimes our humor runs away with us.

Or backs over us. John C. (Not Garand)

Right. I once knew a guy who ran over HIMSELF with a golf cart.

So as to not make the same mistake Tall Tori did... my phone is a Mitel superset 4025. The administrator has died, and no documentation exists regarding his personal voicemail password. I would like to change it to a generic voicemail until we hire a replacement network administrator. What do I do?

Well it must be Friday.
I think the economy has taken it's toll on all of us.
In the past few weeks I have noticed an edgier tone to some posts. Many times well deserved.
It has been my experience that almost all participants here are cordial, helpful and polite.
It is an oasis in a technical desert.
I don't think end users fully understand the time it takes to help someone who does not have a technical background.
I believe the true value of this forum is the tech to tech exchanges that take place. This is a tight knit community dedicated to the betterment of the industry. Hopefully the folks who post here won't get frustrated and stop caring.
Well, I hope everyone has a relaxing weekend.

Okay, for the record, I didn't call Tall Tori a hacker from Estonia. I just pointed out that we have no way of knowing.

YooperNet, well, if the admin's dead and no one knows the admin password, someone's gonna need to do some hacking. Best bet is, call your dealer and try to get them to reset it, or to have Mitel reset it.

Or, you can go sit at the old admin's desk, look on the side of his filing cabinet, the bottom of his keyboard, and all the other places where a fellow might write down a four-digit number.

To help you beyond that -- and this is where Tori got a bit upset, apparently -- we've got to know what kind of box the 4025 connects to, and where the voicemail lives.

For example, your 4025 might follow the telephone wires to a closet where there's a thing that looks like a microwave oven. Or something like a black, rack-mounted pizza box. Or, etc. ... and that's what we need to know.

Thanks for the help gang. Sincerely. I didn't know where to turn during this turmoil. So thanks for pointing me in the right direction. You ARE doing an amazing job.

I especially appreciate your patience for those who know nothing of what they speak... AND the laughs I had reading through the posts. Please don't lose your sense of humor.

Keep it up!