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Joined: Jun 2009
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Can someone explain where to go and how to unblock an area code in a mitel 200 icp that is restricting calls to a specific area. I can dial into the system using pro-comm but don't know where to navigate to. Any help would be appreciated!
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Joined: Oct 2004
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Go into form 26. Do a 'show strings' when you've highlighted the leading digit (9)????
Look for the area code that seems to be restricted. Change the route/number to match an entry that's working properly.
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Joined: Jun 2009
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I apologize but, I am not a mitel tech, however Iam certified on ESI, Intertel, and have worked with telecor, and comdials. Thank you for the info but, I don't know how to do a show strings. What I am trying to do is remove an area code so that guests at a hotel can call home 787. Thanks.
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Joined: Feb 2007
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Highlight row with access code for your trunk group (9) in form 26. On the bottom of your Pro-com screen will be option 9. Click on it.
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Joined: Aug 2006
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If you are in with procomm when you sign in and get your main menu put in 26 then hit "enter" key.
If they are using 9 to dial long distance then then make sure pointer is opposite leading digit 9 then hit "escape" key then 9 for "show strings" (do not hold escape key down while you are hitting 9 - in CDE you need to hit escape before any number in the boxes down below)
at that point your digit strings will show and you can hit "escape" 3 to insert and route 1787 to a route (as mentioned above) that you know is working properly.
If it tells you the digit string already exists then just hit "escape" 6 and then "escape" 7 to find string then "enter" and adjust the route so it will route properly.
Hope that helps.
PS - you don't 'have to hit "escape" 0 for enter you can just use the enter key.
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Joined: Jun 2009
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Thanks for you help, Dane!
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Joined: Jun 2009
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I can't get past the CONNECT cursor after dialing in. I even had them reset the modem for me. Any suggestions?
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Joined: Apr 2007
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hit the enter key 4 times quickly
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Joined: Jul 2003
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Did you hit enter at least 4 times?
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Joined: Jul 2003
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Panda, I knew I should have bought that Mavis Beacon software years ago  Still just hunting and pecking here.
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