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Joined: May 2010
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Another quick question that I was wondering if anyone had the answer for.

The printer connection in the Mitel SX-50 is the standard parallel connector. HOWEVER, it looks like it needs some sort of slim design connector, as the connection sticks WAY outside of the cover when you try to put it back on. Maybe a connection almost like the Amphenol connectors, where the cord is perpendicular to the connector, as opposed to in-line?

Any thoughts what to call it, where to get it?


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Of Course! I'm not sure why I didn't think of that... Probably because my printer that I'm using came with a standard cable and I was racking my brain trying to make it work!


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Quote
Originally posted by Bob-o:
Another quick question that I was wondering if anyone had the answer for.

The printer connection in the Mitel SX-50 is the standard parallel connector. HOWEVER, it looks like it needs some sort of slim design connector, as the connection sticks WAY outside of the cover when you try to put it back on. Maybe a connection almost like the Amphenol connectors, where the cord is perpendicular to the connector, as opposed to in-line?

Any thoughts what to call it, where to get it?
For the record, the connector is a 25 pin EIA-232(RS-232) serial port.

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Voicemail question for the SX-50--

I would like to add voicemail to the system. What is the easiest way to do that?

Someone said that a Dialogic 4 port system would work? I'm not sure what that does.

Do I need a COV card installed? I don't currently have one, and I thought that they were used for supersets and voicemail.

The whole voicemail issue is foggy to me with this system. Also looking for an auto-attendant feature if possible.


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RIP Moderator-Mitel, Panasonic
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Dialogic is a brand of interface card. Another is Callista. You need a system that interfaces to the SX50. Brand is not all that important! Everybody here will have a favorite. Why don't you click on the "Equipment" link above for starters. If they have something, it will be competitive! (And they do support this forum smile )


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I've seen a few MS55 with COVoice voicemail. COV ports are good for VM on SX50s because they have good "answer supervision."

You can also use an analog voicemail -- it would work on the same kind of port that your room phones connect to -- such as an Active-Voice Repartee or Active-Voice Lingo. Lingos are great if you can find them. Apparently they were originally made for distribution in Australia, but some seem to have made their way here.

I'm a fan of Active-Voice.

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Gotta ask, how do you get VM to work on analog SX50 ports? As far as I know, there is no in-band signaling on SX50 analog ports!
The reason COVoice works on SX50 is that the interface cards actually use a Superset interface and 'read' the display info. John C.


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Come to think of it, that would explain why the Lingos I've seen on SX-50s are usually just an auto-attendant. It always seemed like overkill.

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