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Joined: Feb 2010
Posts: 339
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OP
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Joined: Feb 2010
Posts: 339 |
Does anyone have the folio views for LW19? I think ours were trashed/packed away and I am getting the following in the logs and it keeps dropping the PRI card in Bay 4 Slot 6 (PRI card installed in Main Control Cabinet slot 11) No BCCIII in the system with 3 PER bays running Q46.0.10.
This is what I pulled from the logs.
2010-AUG-23 11:04:10 ISDN OPTIONS ready on Bay 04.
2010-AUG-23 11:04:01 T1/BRI card at 04 06 00 00
is in red alarm condition due to loss of sync
2010-AUG-23 11:04:01 T1/BRI card at 04 06 00 00
is receiving a yellow alarm
2010-AUG-23 11:04:00 T1 TRUNK CARD failed at 04 08 00 00
Wrong card in slot Alarm Code = 104
2010-AUG-23 11:04:00 T1 TRUNK CARD passed at 04 06 00 00
Card installed Alarm Code = 103
2010-AUG-23 11:04:00 APPLI BAY #04 reported cause: Applic_reason_00
at address = 00000000
2010-AUG-23 11:02:56 MILAP ERROR 3
2010-AUG-23 11:02:56 T1/BRI card at 00 00 00 00
System in freerun mode no sync source available
2010-AUG-23 11:02:56 T1/BRI card at 00 00 00 00
The systems previous sync source was freerun mode
2010-AUG-23 11:02:55 BAY number 04 msg link failure!
2010-AUG-23 11:02:53 MILAP ERROR 6
2010-AUG-23 11:02:38 T1/BRI card at 04 06 00 00
is receiving a yellow alarm
Any help will be greatly appreciated
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
You're receiving a yellow alrm from the carrier, which usually means they know they have a problem.
The card is probably resetting oncve it reaches it's maint. limits.
Either way, it's either the card or the carrier!
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Joined: Feb 2010
Posts: 339
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OP
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Joined: Feb 2010
Posts: 339 |
So the PRI card will reset every time it reaches the maint. limits right? So I had 2 cards onsite the first was replaced when the old cabinet's backplane fried and took out the original PRI & BPS. The customer also purchased a spare. The first ran for 1 month and went dark. Customer replaced with spare which ran 4 days and went dark.
If I pull the card and reboot the system the cards would work about 25 mins and then go dark, then 15 , then 5 and then boot up and go down. I put one of my spare cards in and it's been up for 8 hours. Will excessive crap from the carrier pushing the cards past the maint. limit start causing a card to reset faster or is it just coincidence and maybe the carrier cleaned up the circuit when I put my spare in?
This is a VOIP PRI via a Cisco box (Don't remember the model). Is it possible they are sending excessive voltage to the PRI card or spikes? I put a surge device inline today even though I've never had a problem with one of the Cisco devices before, just a smart jack hosing a PRI card.
Increasing the maint limits will help if the errors aren't exceded in a 24hr period right? Which means unless I clear the errors on the cards, they will start going down faster each time if I am thinking about this the right way.
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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