Phone Systems

Previous Thread
Next Thread
Print Thread
Rate This Thread
#113103 - 12/02/10 02:22 PM SX-200 ICP  
Joined: May 2005
Posts: 945
westerntelephone Offline
westerntelephone  Offline

Joined: May 2005
Posts: 945
Idaho Falls, Idaho USA
I have 86 messages in the operator's (0) mailbox and can't seem to be able to access that mailbox. What am I missing?

Mitel search for systems, cards, phones, software, manuals and repairs!
Mitel Equipment Search
Mitel Superset 4025 $35
#113104 - 12/02/10 09:17 PM Re: SX-200 ICP  
Joined: Feb 2010
Posts: 340
jonmyk Offline
jonmyk  Offline

Joined: Feb 2010
Posts: 340
Wooster, Ohio
Dial your voicemail hunt group number and hit * when answered until it asks for your mailbox number, enter 0 and enter passcode to listen to the messages.

Did you see the number of messages in form 50 for mailbox 0? If not check form 19 and see if there is a speedcall in the dial 0 & dial 0 priority form for the tenant. I normally use a separate "General Mailbox" for messages instead of the 0 box and only use the 0 box to transfer to the dial 0 points in form 19.


"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"

Mark Twain
#113105 - 12/03/10 06:15 AM Re: SX-200 ICP  
Joined: May 2005
Posts: 945
westerntelephone Offline
westerntelephone  Offline

Joined: May 2005
Posts: 945
Idaho Falls, Idaho USA
Yes, in form 50, and that did work, thanks. I'm going to change the routing right away. I usually have the dial 0 go to a front desk phone. If busy, goes to main menu, right?

#113106 - 12/03/10 06:46 AM Re: SX-200 ICP  
Joined: Oct 2004
Posts: 1,056
fifty5footer Offline
fifty5footer  Offline

Joined: Oct 2004
Posts: 1,056
Phoenixville, PA
If a call gets transferred back to the voice mail from an extension that does not have a mailbox, the system will answer with the main greeting.
Make sure your transfer type is unsupervised, so you're sure the voice mail is releasing the call, and allowing the pbx's call forwarding features to do the work. 24 x 7 Mitel Parts and Free Tech Support

Moderated by  DrPbx 

Refurbished Phones & Equipment Search
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Summit SMDR file
by Dave Me. 11/18/18 06:58 PM
N700 - Gate to ring extensions then FWD, how?
by 863mark. 11/18/18 12:59 PM
IP Office ARS tables- outgoing call routes
by BrianS. 11/17/18 07:01 PM
Summit VS-5000 initial setup / groups
by bdtprez. 11/16/18 09:43 PM
NEC SV9100 8.065 Call Fowarding issue
by teldata1. 11/16/18 04:24 PM
Who's Online Now
24 registered members (justbill, dexman, Dave Me, Yoda, Professor Shadow, Milton Freewater, newtecky, mbhydro, Ruben, Touch Tone Tommy, Bob3470, RATHER BE FISHING, hbiss, bdtprez, Curlycord, KENB, JBean3329, MooreTel, gelehu, michaelg, 863mark, metelcom, phonemeister, 1 invisible), 277 guests, and 561 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
roboticsguy1988, Joelgood67, Joeymagnus1, Ernie S, anka
48817 Registered Users
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
1MICKEYMOUSE, Blake D., HCMAdmin, John Adams, Jorge Dante Arduino, mk2607
Top Posters(30 Days)
justbill 150
dexman 72
ChrisRR 64
Free Phone Repair Diagnostic
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2018
Trusted Partners