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Joined: Aug 2011
Posts: 2
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The system that I am having a problem with is a Mitel 3000. While checking the system 2 programmable buttons on the phone set were deleted. Now they can not be restored to use. The display shows invalid when the button is selected to be programmed. How do I get the button back so it can be programmed to display a CO Trunk?
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
RIp, define 'While checking the system'. And who was. Sounds like they should NOT be allowed into the system! Who gave them the password?
All that said, the question you ask borders on unanswerable, based on your apparent qualifications displayed by your profile.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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You need to use a computer and programiing software to fix the buttons
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Joined: Aug 2005
Posts: 2,125
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I recommend calling a local Mitel Tech, preferably the one who installed it. There should be several good techs in the area around Chicago.
A Mitel programs much differently than anything in the Avaya/Lucent line.
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Joined: Dec 2008
Posts: 510
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There are very easy to follow instructions for "Key Programming" in the user manual. Certified Mitel 3000 techs have easy access to telephone tech support if needed. Mitel tech support is quick to answer the call and very helpful with diagnostics and help with other questions.
Bob
With all the variables involved, I am amazed when any voice and data technology works like it is supposed to.
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Joined: Aug 2011
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Thanks for all of the information.
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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I've done exactly what the OP did, user program a key and not assign a feature. When this happens, you can't change it from the set.
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Joined: Dec 2008
Posts: 510
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Yep I tried doing this also with the same result. You may have to reset the extension if you want to correct this via phone programming. I went into MPS programming via PC and was able save a new feature to that key.
Bob
With all the variables involved, I am amazed when any voice and data technology works like it is supposed to.
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