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Joined: Apr 2007
Posts: 2
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OP
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Joined: Apr 2007
Posts: 2 |
Greetings to the Tech-Support Bulletin Board.
We're an interconnect trying to figure out a problem on an Onyx VS system. We're used to Norstars. We just installed an additional line but our customer is experiencing :bang: cross talk between stations--intermittently.
This seems to occur when the station jumps into programming during an outside call.
The call isn't lost and the user didn't do anything to enter the programming mode.
Last month we just replaced the associated module, but it seems to continue to exist.
I would appreciate any insight as to what you may want us to look for.
We do have both the software and hardware manual.
Even a page reference would be helpful.
Techbay
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Last month we just replaced the associated module what do you mean by associated module ?
Skip
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Serving SW and West central Fl since 1984
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Joined: Apr 2007
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Joined: Apr 2007
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Associated module: Part no. 88511 4-port CO Module, Cab 1. Customer complained lines 1,2, & 3 is still experiencing crosstalk. Configuration is 14x42, 2-cab system. Station caller on first cabinet module can be heard by stations on 2nd cabinet, 2nd module (88521).
Techbay
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