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Joined: Dec 2008
Posts: 3
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Joined: Dec 2008
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Need help enabling Ring Groups on the Onyx VS: causing several phones in a department to ring when one extension is dialed. I have programmed the desired extensions to Ring Group #1 (ext 364), but all ring group numbers (364 - 371) return a busy when dialed. Am I missing a step?
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Be sure of your number plan. It can be changed from the default.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Dec 2008
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Thanks, Marv. I have already run Program 19 to restore default settings systemwide. According to the manual, the Flexible Number Plan requires an AUX module, which we don't have. Am I correct in assuming that without an AUX module, the Ring Group numbers 364-371 cannot be changed? If that is so, why aren't they working?
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