atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems MICS 4.1 to 6.1 upgrade

Oooops! You're right Marv. The doc has me on some meds that make me a little dizzy :confused: (I'll use that excuse for now). The last thing I want to do is provide information that isn't accurate. Thanks for keeping me in check.

Marlon, I just got your message this morning. I was out sick yesterday, and on a Norstar upgrade Friday afternoon (4.0 to 7.0, did use the upgrade tool for that one ).

Good luck with the other vendor. They aren't the ones mentioned in this link ( https://www.signonsandiego.com/news/business/20060603-9999-1b3nortel.html ) are they? With no record of the Sys ID, you have to wonder.

Nice link... Thats crazy, I have seen alot of pirated software cards out there and im sure alot came out of that place.

I stopped by a place yesterday in NORCAL to pick up a RAD from an online sale. Boy... I have never seen so much Avaya and Nortel stuff under one roof! The guy says they pick up used phones and refurbish to re-sell. Also sells new stuff. Basically, this is a grey market dealer IMO. This is the kinda stuff that just kills the industry. eBay especially bringing prices to damn near rock-bottom. I cant stand the customers that say "well, on eBay I can get it for this much".

Sorry guys, just venting a bit.

There are many many grey market guys out there. I remember the scam (could have been someone else)... received several emails. "send me your CP and I'll turn on all mailboxes and send it back to you" for a couple hundred bucks.

We turned a guy in that was selling pirated copies of Nortel software on eBay. These guys aren't just ripping off Nortel, they're killing Nortel dealers too!

Margins have never been so low just to compete.

Ooops...That was one of my suppliers. Fortunately, we havn't bought any keycodes from them.

Wow, another thing with these grey market dealers and getting key codes. They are basically in with an authorized dealer that is obtaining the keys for them. What it all comes down to is money right?

I got this compatability chart off a web site.

Can't account for it's accuracy, but it's seems pretty thorouh.

MICS Compatibility Chart:
Telephones
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
M7100 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
M7208 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
M7310 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
M7324 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
M7410 Cordless Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
T7100 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
T7208 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
T7316 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
T7406 Cordless Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
C3020 Companion Cordless No No No No No No No No No No
C3050 Companion Cordless No No No No No No No No No No



Analog Terminal Adapters
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
ATA No No No No No No No No No No
Enhanced ATA Yes Yes Yes No No No No No No No
Enhanced ATA2 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes



Caller ID Interfaces
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
CII 6 No No No No No No No No No No
CII 8 No No No No No No No No No No



Norstar Manager
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
Norstar Manager 1 No No No No No No No No No No
Norstar Manager 2 No No No No No No No No No No
Norstar Manager 3 Yes No No No No No No No No No
Norstar Manager 3.1 Yes No No No No No No No No No



Norstar Remote Utilities SW
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
NRU 1.0 - Norstar Mgr 3.2 Yes No No No No No No No No No
NRU 1.0 - Remote Set Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
NRU 2.0-Norstar Mgr 3.3 Yes Yes No No No No No No No No
NRU 2.0-Remote Set Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
NRU 4.0-Norstar Mgr 3.4 Yes Yes No No No No No No No No
NRU 4.0-Remote Set Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes



Station Message Detail Recorder-SMDR
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
SMDR 1 No No No No No No No No No No
SMDR 2 No No No No No No No No No No
SMDR 3 No No No No No No No No No No
SMDR 4 Yes Yes No No No No No No No No
SMDR 5 Yes Yes Yes Yes No No No No No No
SMDR 6 No No Yes Yes Yes Yes Yes Yes Yes Yes



Computer Telephony Adapter-CTA
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
CTA 100 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
CTA 150i Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
CTA 500dm Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
CTA 160 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
CTA 200 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes



Remote Access Devices
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
RAD Yes Yes No No No No No No No No
RAD 2 Yes Yes Yes Yes No No No No No No
FastRAD 2 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes



Voicemail Interface
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
VMI Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes



Integrated Voice Response
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
IVR Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes



Voicemails
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
Startalk A, B & C 2.04L No No No No No No No No No No
Startalk Mini 2.5 No No No No No No No No No No
Startalk Mini 2.6 No No No No No No No No No No
Startalk FLASH 1.36< No No No No No No No No No No
Startalk FLASH 1.44 Yes Yes No No No No No No No No
Startalk FLASH 1.46 Yes Yes No No No No No No No No
Startalk FLASH 1.5 Yes Yes Yes Yes No No No No No No
Startalk FLASH 1.7 Yes Yes Yes Yes No No No No No No
Startalk FLASH 1.9 Yes Yes Yes Yes Yes Yes Yes No No No
Startalk FLASH 2.0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Norstar Voicemail NAM-Cooper 1.0 No No No No No No No No No No
Norstar Voicemail NAM-Cooper 1.1 Yes No No No No No No No No No
Norstar Voicemail NAM-Cooper 1.2 Yes No No No No No No No No No
Norstar Voicemail NAM-Cooper 1.3 Yes No No No No No No No No No
Norstar Voicemail NAM-Cooper 2.0 Yes Yes No No No No No No No No
Norstar Voicemail NAM-Cooper 2.1 Yes Yes Yes No No No No No No No
Norstar Voicemail NAM-Cooper 3.0 Yes Yes Yes Yes No No No No No No
Norstar Voicemail NAM-Fiber 3.0 Yes Yes Yes Yes No No No No No No
Norstar Voicemail NAM-Fiber 4.0 Yes Yes Yes Yes Yes Yes Yes Yes No No
Norstar Voicemail NAM-Fiber 4.1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
CallPilot 100 No No No No No Yes Yes Yes Yes Yes
CallPilot 150 No No No No No Yes Yes Yes Yes Yes



ACD Softwares
System Product MICS MICS MICS MICS MICS MICS MICS MICS MICS MICS
Software Version 1.0 1.1 2.0 3.0 4.0 4.1 4.1.1 5.1 6.0 6.1
Minuet ACD 1.0 Yes Yes Yes Yes Yes Yes Yes No No No
Prelude, Cinphony 1&2 ACD-2.0.0.13 Yes No No No No No No No No No
Prelude, Cinphony 1&2 ACD-2.00.15 Yes Yes No No No No No No No No
Prelude, Cinphony 1&2 ACD-2.0.0.18 & .19 Yes Yes Yes No No No No No No No
Prelude, Cinphony 1&2 ACD-3.0 Yes Yes Yes Yes No No No No No No
Prelude, Cinphony 1&2 ACD-3.1 Yes Yes Yes Yes Yes No No No No No
Prelude, Cinphony 1&2 ACD-3.3 Yes Yes Yes Yes Yes Yes Yes No No No
Prelude, Cinphony 1&2 ACD-3.45.006 Yes Yes Yes Yes Yes Yes Yes Yes No No
Prelude, Cinphony 1&2 ACD-3.6 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
CallPilot Basic Call Center No No No No No Yes Yes Yes Yes Yes

well it didn't look like that when I pasted it into the reply field!

Just google: "Nortel compability chart"

That's all I did.

Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you,