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Joined: Jun 2007
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I got the module hooked up to a analog cordless phone. I am not getting a dial-tone. When I call the extension it rings but it will also not allow me to answer it seems.

I went into the maintenance mode to check the setup on that extension 248. I made sure Primary line was I/C. I want to get a internal dial tone so they can dial extensions and if they dial a 9 they get a outside line. Right now there is no dial tone and I can't dial either.

I have one intercom key set. Not sure exactly what else to do. Can someone give me step-by-step by the menu system on what to check? We use PoolA for our phones. I am mainly a IT person for computers, not really strong on the phone side.

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One more thing to add. I see the maintenance section show that the ATA is present. It is set to Off-Site if that means anything.

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welcome to the forum.

Please note that posting access codes is strictly forbidden and your post has been editted.


Marv CCNA, CTUB
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Providing telecommunication solutions in Ottawa Canada since 1990
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Sorry about that.

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Anyone?

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Make sure that extension has been assigned at least 1 line pool and at least 1 intercom button, 2 might be better.

Dave


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Quote
Originally posted by MooreTel:
Make sure that extension has been assigned at least 1 line pool and at least 1 intercom button, 2 might be better.

Dave
I can assing it 2 intercom buttons. Not a problem. But explain how I assign it one line in the pool when all I see is Pool A. But nothing that lets me select a line. Thanks.

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go back to where it says offsite and change it to internal

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Yes, you cann't assign outgoing line as a Prime on ATA. It always will be Intercom but you have to assign Pool A access to that ext.248. as soon as you will do what Dmcsales said you will get dial tone.

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I will give it a try in the morning. I will post what happens. Thanks!

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