Business Phone Systems

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Joined: Jul 2007
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jmics Offline OP
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For this unit the Quick Startup Wizard asks for the Attendant DN, among other parameters. Is that the same as the Call Pilot DN ? Is it the CICS Attendant DN ? Do I assign that number ? Does it default ? If so, to what ? If I leave it out of the Quick Wizard, do bad things happen ? Is there a place to fill it in afterward ?

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i think its the operator ie 221 the call pilot dn is just for the path like if you do f 984 it goes to the call pilot dn

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The CP DN is assigned by your CICS/MICS on port A; attendant DN is the "0" that people dial.

you can skip that step and put it in later or leave it blank


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jmics Offline OP
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How do I determine what DN in the CICS is assigned to the "0" Operator ?

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By default its a first ext.21, 221 or 2221 depends on numbering plan.If different you can find that in System programming > Direct dial. The easiest way is to dial 0 from any phone and see which one is ringing.

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jmic,
The Mods have been reviewing your posts and questions.

You have repeatedly shown very limited knowledge of Nortel products. I think it's time to open the books/take a course. Tech Talk is not here to teach you to be a Nortel technician. This is an end user and basic installer forum only.

I hope you are not charging for the services you are providing. If you are, it very unprofessional to call yourself a Nortel telephone technician.


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I agree with Marv.


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