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#141221 11/18/08 08:33 AM
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Can anyone help me? My handset stopped working all of a sudden. My phone will only let me answser hands free now. Any ideas on why and how to fix it? call

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#141222 11/18/08 08:42 AM
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Can you take a cord and handset from another telephone to test and see if you have a defective handset?


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#141223 11/18/08 08:44 AM
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I tried a different cord, but not another handset. I can't find any type of help in the manual, unless I just don't see where it is.

#141224 11/18/08 09:08 AM
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Try another handset before you go any further.


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#141225 11/18/08 10:44 AM
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Okay, tried another handset. That did not work either. frown

#141226 11/18/08 11:01 AM
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Now try a different set of the same model...what we are looking for is a stuck hookswitch or see if you have a programming issue. Eliminate the hardware first....Do you have a headset plugged into your telephone???


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#141227 11/18/08 11:04 AM
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I do not have a headset.
I will try another handset and cord from the same model phone.

#141228 11/18/08 11:06 AM
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Not the handset and cord...the ENTIRE telephone set.


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#141229 11/18/08 11:08 AM
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sorry not sure what you mean by that.

#141230 11/18/08 11:16 AM
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The entire telephone set is the cord that plugs in the wall, the plastic box with the dial and buttons and the curly cord and handset.


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