web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#145078 11/04/09 12:07 PM
Joined: Oct 2003
Posts: 694
Member
Member
Joined: Oct 2003
Posts: 694
We have a BCM 50 with an 1130 Ip phone at a remote site. The phone connects to the BCM through a VPN. That site is connectted to 2 other BCM's through VPN's. The phone works if I call the office it is connectted to. When I try to call the other 2 sites, I can connect to them, but no audio passes through. We checked the routers and made sure that the peer to peer setting is enabled. The connections at both sites are dsl. Any thoughts on what is not letting us pass audio?


Shawn
Connect Telecom www.connecttelecom.us
In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#145079 11/05/09 04:10 AM
Joined: Aug 2004
Posts: 1,763
Likes: 49
Admin
*****
Admin
*****
Joined: Aug 2004
Posts: 1,763
Likes: 49
It could have to do with the router setup - is there an option to send ALL traffic across the VPN? Often the router only sends traffic destined directly for the remote VPN network across the tunnel. Maybe your phone is trying to talk directly to the IP's at the two other sites (via the ISP gateway).


[Linked Image from web.atcomsystems.ca]
Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!

Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
Admin Program for XTS Systems
by EV607797 - 07/11/25 10:22 AM
Compatibility with Verizon FIOS phone lines
by ringtone - 07/10/25 03:23 PM
Tone / Probe repair
by jsaad - 07/02/25 03:49 PM
Forum Statistics
Forums84
Topics94,564
Posts640,172
Members49,868
Most Online5,661
May 23rd, 2018
Newest Members
FranzBos, Chuck Lowe, Ma Bell Brat, Shadowchan454, SuperDave99
49,868 Registered Users
Top Posters(30 Days)
Toner 12
R4+Z 3
C5Z 3
Who's Online Now
0 members (), 5 guests, and 72 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0