|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
OP
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
customer has a TVS100 behind a KXT-123211D
it seems to shut it self off at ramdom times and requires a reboot .
they called today and said they couldn't reboot so I was going to go check it out before I got there she calls and thanks me for getting it going for them
so it just came up on its own after being off for a hour or so
this has been going on for a few months
I was thinking some sort of disc maintence function but I dont see anything in the manual
any thoughts ?
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 370
Member
|
|
Member
Joined: Jun 2005
Posts: 370 |
First thing I can think of is putting it on a UPS to make sure it's not some kind of weard power issue. Long shot at best.
I don't know of any disk maintence available but someone else could prove me wrong.
Do the job right the first time.
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
OP
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
meant to mention it is on a good ups .
the only thing I can think of at this point is to intialize and rebuild which will be a real PITA since I have two companys on it .
some VMS do have a disc maintence function which is why I asked . I went through the manual tonight and couldn't find anything .
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Mar 2004
Posts: 212
Member
|
|
Member
Joined: Mar 2004
Posts: 212 |
i'dd take a look at the elog and see what kind of errors are shown
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
OP
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
how do I get to the elog ?
as I recall there are some maintence functions when I get in terminal programing is that where it is ?
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Jun 2005
Posts: 370
Member
|
|
Member
Joined: Jun 2005
Posts: 370 |
You could look under "Utlilties" at the main menu. Procom or Hyperterminal will get you there.
Do the job right the first time.
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
Disk maint is automatic. Sounds like like HD is ready to give it up>
|
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
|
Member
Joined: Oct 2001
Posts: 4,043 |
when it shuts down, does the red power led flash
4, 5 or 6 times and stop for a few seconds and flash again?
MrG
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
OP
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
well it shut down and wouldnt reeboot , customer found a new hardrive on ebay and ordered it .
hes going to call me when it comes in to set it up
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Mar 2004
Posts: 212
Member
|
|
Member
Joined: Mar 2004
Posts: 212 |
I would have told them to find someone else
at that point!
|
|
|
|
Forums84
Topics94,290
Posts638,803
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Toner, SamsungCat),
107
guests, and
413
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
