|
|
|
|
Joined: Aug 2010
Posts: 28
Member
|
|
Member
Joined: Aug 2010
Posts: 28 |
Progress Report - After being turned off all night, I re-enregized the KSU this morning, and guess what, everything functioned as designed. Except, 3 extensions (of 9 total) were dead. Ext #19, 25, and 26 were dead. There are no extensions assigned between #19 and #26 except #25, so is it possible a fuse or relay is associated with all of these extensions? I checked the extensions at the KSU, and all three are dead. I also removed the door ringer,and that made no difference. Although I still think the door ringer may have been part of the original problem (continuous 3 short rings on several extensions). Any remaining suggestions?
Thanks,
Mark
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
expect it or something similar to happen again at any time
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Aug 2010
Posts: 28
Member
|
|
Member
Joined: Aug 2010
Posts: 28 |
Close-out report. Assigned phones associated with extensions #19,25,and 26 to other extension jacks (between #11 and 18), and they functioned properly. Obviously, I have problem with KSU circuitry that causes extension positions 19-26 to be inoperative. My conclusion on the original problem (continuous 3 short rings on several extensions) is that it was a separate problem and went away when outside wiring to remote gate dried out. Thanks for your help. I have one other issue, but will start with new thread.
Mark
|
|
|
|
Forums84
Topics94,512
Posts639,933
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
