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Joined: Aug 2009
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
You have to be on live ICM tone for the Messg button to work. User issues as kxt said. Read user manual. APITS shoud be integration mode.
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
Posts: 1,118 |
thats why back in the day when I did a boatload of kx-t's I labeled intercom button with baudcom label software intercom and the word function underneath in red and told customers that features would not "Function" with out pressing intercom first......!
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Joined: May 2003
Posts: 2,924
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Joined: Oct 2007
Posts: 32
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Joined: Oct 2007
Posts: 32 |
so what are you guys saying? it is not integrated properly? all extensions work fine but one.
there's nothing new in the manual... I read it 3 years ago when was setting up the system...
it is a recent thing... i figure if I did not integrate the system correctly, it would not work, it would not transfer etc.
Sometimes when messages are not checked right away, the message light goes off... and comes back on when a new message arrives... then when I check, finally, it is a load of messages.. that is another weird thing.
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
Posts: 1,118 |
if you ring 100 which i think you said was your lead vm ext and there is a mailbox set up on your ext and in class of service settings you have auto login on set to yes and you dont get either "please enter your password followed by the pound sign" or "you have X new messages" your integration is not right follow on id is not being sent properly..What revision 824 do you have?
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Joined: Oct 2007
Posts: 32
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Joined: Oct 2007
Posts: 32 |
ver 3.0.9 (y911al100726)M this is the revision for my PBX
when I dial 100 on any ext that hosts a mail box, the woman asks always "enter your password followed by the pound key"
i never had a problem getting to messages by manually dialing 100...
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
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Joined: Oct 2007
Posts: 32
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Joined: Oct 2007
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Yeah, tva50 and ta824 does not support dpit together unfortunftely  some features of tva is no use
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Joined: Aug 2009
Posts: 1,118
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