atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Analog ports on DK40i

I'm adding a voice mail system to our DK40i system. I have received a KSTU2 card and the K5RCU2 is enroute.

My dumb question:

Where are the analog ports? There do not appear to be any on the KSTU2 card. Does the card merely add the capability and the actual ports are elsewhere?

Are the actual ports on the K5RCU?

Am I missing something?

To be clear... when I say "port" I mean the socket for the analog RJ plug.

jweaks

The K5RCU is the DTMF receiver card. The KSTU is a 4-port Analog card and will normally be ports 008-011 in the DK40i. The card is installed in the base unit.

Boy, I am asleep today, I am not sure what I was thinking of....

You'll find analog ports on pairs 19, 21, 23 and 25 once the KSTU2 is inserted. 23 and 25 are active only when the daughter board is installed on to the KSTU2.

I've never had less than four s/l ports on a KSTU1 or a KSTU2.

I'm guessing you are thinking of a RDSU that comes with 2 s/l ports expandable to four and goes in the expansion cab. The KSTU goes into the Base cabinet on the 40 and does have the 4 single line ports on the pairs you stated.

All those Ks get confusing, especially when posting at 2 in the morning.

Dang... I was afraid of this. So, if I understand this correctly...

I have to figure out which pairs are correct, tap onto them and put the VM on it or create a jack box to plug it into off those pairs.

I was hoping it was just a plug in.

jw

Also when you turn it on make sure the dk picked
up the dtmf in slot 00 and the kstu in slot 13
found in prog 03

You should them be able to put your butt set on the 4 ports coming out as marv and Amy told you and call
those extensions.

Them go on to the mail .

Them follow the integration notes supplied with the voice mail.

Thanks everyone. I believe I understand what to do. I may just call on a tech (recommednations in the Durham, NC area? must be fast and low cost)

I am pretty sure I'm savvy enough to do this, but I don't have DK-backup and I am concerned that I'll blow out the programming or screw it up and I don't have a lot of time to spend on it.

When the K5* board gets here I'll take a look at everything and make a decision.

Thanks!

jw

There are several Toshiba Dealers in your area. You can find them on Toshiba's web site in their telephone systems dealer locater.
https://www.toshiba.com/taistsd/cgi-bin/dealers.cgi?find_county=yes&county=Durham&state=NC

A fast and low cost technician? I wanted to marry a millionare with a week to live, I'm still waiting. You might get fast or you might get low cost or you might get competent, but don't count on getting all three, possibly two if you are lucky, if you just get someone competent say a nice long prayer.

Do you know what kind of voice mail you are putting in? The KSTU2 gives you four ANALOG S/L ports for a voicemail that hangs on the wall or sits on the floor. If you bought an in-skin voicemail that goes into a slot in the expansion unit, then you don't need the KSTU2.

In program 03, you put 98 as data in slot 00. You put 31 as data in slot 13 if you are using the KSTU2 with an analog voicemail. Power down for 5 seconds then power up to make this a permanent memory change.

I don't think you can blow up the voicemail unless it came from the middle east. You have to do the 603, 656 and 657 programs at each phone to do correct forwarding to the voicemail. You need to set up a hunt group in *40 and have it ring in 87 if you are doing night transfer. You also have to set up ONLY the voicemail ports 008 to 011 in 31 if you have a KSTU in the base cabinet or the correct ports if you put in an inskin voicemail.

If you can get most of it done, you should be able to get it OK. There is no shame in getting a lot of it done and bringing in a tech to help finish it off.