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Joined: Sep 2004
Posts: 75
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Joined: Sep 2004
Posts: 75 |
I need a lil help if possible. Can I assign the night bell to a hunt group? Next question would be how would I call a hunt group from a menu option on a mailbox on my IES32. Then could I get the call to return to AA if no answer?
Im tring to config the auto attendant via a menu option "press 4" to forward an incomming call to the night bell/all ring group and then return if not answered.
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
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The best way I can think of is to use a PI-DKT unit. It provides a lot of flexibility and will do what you want.
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Joined: Mar 2001
Posts: 3,869
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What are you ringing? Are you playing a warble tone into an amplifier or ringing a device that is the loud bell?
Why would you ring a hunt group instead of a group of stations, that is why ring one station when you could be ringing all of them plus a loud bell?
Something does not seem kosher here. Phonemeister's advice works, but I get the sense you have not presented what you are trying to accomplish
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Sep 2004
Posts: 75
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Joined: Sep 2004
Posts: 75 |
Ok the system rings my loud bell when in night mode. I want the AA to answer all my calls and have a menu option to ring a group of stations plus loud bell. As it would function in night mode. Im unsure where in winadmin to go configure this. The Loudbell is a device off of my biou. I can't find in the documentation or program where I can assign this to a group?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
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You can't with a BIOU, but you can with a PI-DKT.
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Joined: Mar 2001
Posts: 3,869
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The PI-DKT would be fine to make an announcement, but I think you are looking for a contact closure to ring the loud bell.
If you used a single line extension you could send ringing to a small box I buy from TEC that is used to light a lamp for hard of hearing people who need different signaling (flashing light) when the phone rings.
I plug a cheap 110 volt AC relay into the socket on the box and use the contacts on the relay to turn the bell on an off.
You could put the single line extension in the group or ring it individually. I haven't seen any PI-DKT units that have a relay. If they made one like that, the PI-DKT would be the simplest solution.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Sep 2005
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Bunnie Are you sure the PI-DKT does not have a relay option ?
Let It Be , I live in a Yellow Submarine . SCCE
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
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The PI-DKT-R does have a relay. But I think his loudbell is not a bell at all. I think it's a paging horn that has ring-over-paging.
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Joined: Mar 2001
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I have two PI-DKTs here and the brochure and there are no relays on it except a BGM toggle, no place to screw down a relay, just two screws for a station in and two screws for audio out.
Perhaps there is a new release PI-DKT with a relay, but I have not seen it. There is one with talkback, but that is not a relay.
It could be a paging horn, many times we need more details that just are not there and the person posting doesn't have a clue which fact would be necessary.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
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Yes, Bunnie, the new PI-DKT-R does have a relay where the older models did not.
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