web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#184345 03/21/06 04:04 AM
Joined: Sep 2004
Posts: 75
Member
Member
Offline
Joined: Sep 2004
Posts: 75
I need a lil help if possible. Can I assign the night bell to a hunt group? Next question would be how would I call a hunt group from a menu option on a mailbox on my IES32. Then could I get the call to return to AA if no answer?


Im tring to config the auto attendant via a menu option "press 4" to forward an incomming call to the night bell/all ring group and then return if not answered.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#184346 03/21/06 04:40 PM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
The best way I can think of is to use a PI-DKT unit. It provides a lot of flexibility and will do what you want.

#184347 03/21/06 09:53 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Member
****
Joined: Mar 2001
Posts: 3,869
What are you ringing? Are you playing a warble tone into an amplifier or ringing a device that is the loud bell?

Why would you ring a hunt group instead of a group of stations, that is why ring one station when you could be ringing all of them plus a loud bell?

Something does not seem kosher here. Phonemeister's advice works, but I get the sense you have not presented what you are trying to accomplish


THE Bracha, old blond specialist in Rube Goldberg solutions.
#184348 03/28/06 04:08 AM
Joined: Sep 2004
Posts: 75
Member
Member
Offline
Joined: Sep 2004
Posts: 75
Ok the system rings my loud bell when in night mode. I want the AA to answer all my calls and have a menu option to ring a group of stations plus loud bell. As it would function in night mode. Im unsure where in winadmin to go configure this. The Loudbell is a device off of my biou.
I can't find in the documentation or program where I can assign this to a group?

#184349 03/28/06 12:02 PM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
You can't with a BIOU, but you can with a PI-DKT.

#184350 03/28/06 04:17 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Member
****
Joined: Mar 2001
Posts: 3,869
The PI-DKT would be fine to make an announcement, but I think you are looking for a contact closure to ring the loud bell.

If you used a single line extension you could send ringing to a small box I buy from TEC that is used to light a lamp for hard of hearing people who need different signaling (flashing light) when the phone rings.

I plug a cheap 110 volt AC relay into the socket on the box and use the contacts on the relay to turn the bell on an off.

You could put the single line extension in the group or ring it individually. I haven't seen any PI-DKT units that have a relay. If they made one like that, the PI-DKT would be the simplest solution.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#184351 03/28/06 05:59 PM
Joined: Sep 2005
Posts: 2,049
Member
Member
Joined: Sep 2005
Posts: 2,049
Bunnie
Are you sure the PI-DKT does not have a relay option ?


Let It Be , I live in a Yellow Submarine . SCCE
#184352 03/28/06 06:35 PM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
The PI-DKT-R does have a relay. But I think his loudbell is not a bell at all. I think it's a paging horn that has ring-over-paging.

#184353 03/28/06 07:59 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Member
****
Joined: Mar 2001
Posts: 3,869
I have two PI-DKTs here and the brochure and there are no relays on it except a BGM toggle, no place to screw down a relay, just two screws for a station in and two screws for audio out.

Perhaps there is a new release PI-DKT with a relay, but I have not seen it. There is one with talkback, but that is not a relay.

It could be a paging horn, many times we need more details that just are not there and the person posting doesn't have a clue which fact would be necessary.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#184354 03/30/06 01:09 PM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
Yes, Bunnie, the new PI-DKT-R does have a relay where the older models did not.

Page 1 of 2 1 2

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
Change desi-less label from a phone
by Yoda - 02/26/25 06:26 PM
SBX IP320
by johnp - 02/18/25 03:02 PM
SMT-i5210 SOFTWARE
by NateBates - 02/14/25 02:47 PM
Bogen amp keeps tripping reset
by Yoda - 02/12/25 12:40 PM
Forum Statistics
Forums84
Topics94,490
Posts639,855
Members49,833
Most Online5,661
May 23rd, 2018
Newest Members
hayl, kosia, LJetronic, CLKAHCK, B. Vignesh
49,833 Registered Users
Top Posters(30 Days)
dexman 11
Toner 9
pvj 5
Yoda 5
Who's Online Now
3 members (hbiss, Toner, justbill), 701 guests, and 135 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0