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Joined: Nov 2005
Posts: 28
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Joined: Nov 2005
Posts: 28 |
I am running WinAdmin Version 1.17. How do I upgrade to version 2.1? I don't see any downloads on toshiba website.
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Joined: Oct 2005
Posts: 788
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Posts: 788 |
On FYI, go to Software (Strata Systems), then to CTX WinAdmin. There you'll find the latest version of WinAdmin there is (Ver 2.22A.20). I think that they won't come out with another one, either.
Phil
SCCE, TTA, CTP
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Joined: Nov 2005
Posts: 28
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Joined: Jul 2006
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
It's a non-public website. You must be a Toshiba dealer for access to the downloads.
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Joined: Nov 2005
Posts: 28
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Posts: 28 |
Well then, is there another download site?
My CTX100 came with the WinAdmin 1.17 software, however, this version does not have 'multiple call group' capability. I will need WinAdmin version 2, or codes to program from my DKT unit.
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Joined: Mar 2005
Posts: 406
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You not only need the WinAdmn but your CTX 100 software must also support that feature.
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Joined: Sep 2004
Posts: 1,436
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Your best bet is to contact a local dealer and have them upgrade the software, they should also have the latest copy of winadmin if you ask them.
Joe
---
No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
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Joined: Sep 2006
Posts: 1
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Joined: Sep 2006
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If I do understand,
CTX WinAdmin is a software supplied with the telephone system when purchased?
In my case I am spending a hell of a hard time trying to figure a way to manage my telephone system.
Our actual supplier sent us a copy of eManager but I can't get it working at all. And I have NO support from them either.
I really do feel like an hostage right now...
Can some one provide me a lead to pull me out of that &?%#$?& ?
Thanks
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Joined: Jun 2005
Posts: 2,723 Likes: 7
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Joined: Jun 2005
Posts: 2,723 Likes: 7 |
I know that they no longer include software in with the system anymore. All software can be obtained from a dealer, who has access to the Toshiba dealer's site. I'm not sure if most dealers inclde the software.
I belive Toshiba intended the system to be serviced by trained techs and dealers. They came out with the software "My Phone Manager" which was intended for the end user.
Our dealer will give the software to any of our customers on request, and will install and train them on it too. This is usually included in a new system quote, or billed at an hourly rate afterwords.
If you have specific questions about installing or running eManger, there are a lot of smart people the frequent this board.
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