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Joined: Jul 2007
Posts: 21
Member
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Member
Joined: Jul 2007
Posts: 21 |
Hello,
I'm addind extensions to a DDSS3060, on a CTX 670 system, using the WinAdmin software. most of the extensions were added successfully, but there are a few that just wont go in and shoots out the error. I tried adding them to another 3060 and they went in fine, so i started adding others and but I got the same problem with different extensions. i even tried putting them on different buttons and i get he same thing. has anyone else seen this error before? i tried googling the error but i can't seem to find any info on it.
thanks in advance
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Did you duplicate a dss entries on the same DDSS or dss entries for non-existent extensions might will give you an error. I'm not sure if the same error you are getting.
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Joined: Jul 2007
Posts: 21
Member
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Member
Joined: Jul 2007
Posts: 21 |
I noticed that you can't set duplicate DSS entries, but some are not duplicates and still recieve the same error.
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Joined: Jul 2007
Posts: 21
Member
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Member
Joined: Jul 2007
Posts: 21 |
so now that i got both consoles programmed correctly, I tried re-assigning the consoles to the Reception desk phone and now the system won't load the mapped numbers, now it gives me another error.
CTX Error (0x1346e6) Facility=0, Severity=1,Command=215,Error Code=52,Data=230 Data Transmitted to DB is wrong (IF error)
Any thoughts?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
You can't re-assign the DSS circuit number and have the key assignments on there stay. You can do a copy of one DSS to another.
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Joined: Jul 2007
Posts: 21
Member
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Member
Joined: Jul 2007
Posts: 21 |
that's what i figured, thanks a lot for your help. its up now.
thanks again.
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