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Joined: Jan 2006
Posts: 24
Member
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Member
Joined: Jan 2006
Posts: 24 |
I have a user that somehow has a couple of hundred voicemails and wants me to purge them - i cant log into the admin box (999) - the prompt just says 'goodbye' and hangs up on me..
i noticed that some of the admin boxes have @ symbols with codes at the extension.. my admin box only has an "H" .. is this right?
what other way can i purge the users box without killing her mailbox settings?
**you can attract more bees with honey**
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
The user can delete them. After deleting one message listen for a prompt to dial 7 for delete all or something close to that. It may not delete all of them in 1 try with a couple of hundred messages. I would guess this is not a Stratagy Flash if it was you would have alot more issues with this many messages.
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Joined: Feb 2008
Posts: 3
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Member
Joined: Feb 2008
Posts: 3 |
It's called continuous delete.
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Joined: Jun 2005
Posts: 2,724 Likes: 7
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Member
Joined: Jun 2005
Posts: 2,724 Likes: 7 |
The recond I've seen for a Stratagy IES was over 2,000 old messages. We had to backup and change out the voicemail. Backup has over 1 gig.
I can't remmeber about the DOS version but in the ES there is a setting that says how many messages to delete at once using continuous delete. Usually ends up being 25-30 at a time.
The "H" in the extension field for 999 is correct. Are you sure you dial a * first?
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