atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Zone paging on CIx 670 with BIOU

Hello -

I have a CIX 670 set up with 4 zones on a BIOU. Not that I think this makes a difference in the grand scheme of things, but the configuration is as follows:

Zone 1 - 3 speakers
Zone 2 - 2 speakers
Zone 3 - 5 speakers
Zone 4 - All call to all speakers (no phones)

Zones 1- 3 work fine , but when I conenct the brown/white for zone 4 it has now created a common connection and whenever zones 1-3 are activated all the speakers are conencted instead of just the ones in their zone. As soon as I take out the brown/white then zones 1-3 work fine but zone 4 doesn't work at all. The wiring is like the diagram provided in the I&M manual.

What I need is for Zone 4 to activate all the extenal speakers (no phones), but have zones 1-3 work seperately.

Hopefully this made sense! Please let me know what I am missing. We have talked to tech support on 4 seperate occassions, but we are still missing something to get zone 4 to work correctly.

Thanks for any help! :bang:

Once you tie the together, you don't have 3 different zones. I can't think of any way to wire it to work that way. All 3 zones would have to stay seperated. Once they have a common connection, they will work and ack like a single zone.

You should be able to add all 3 zones into the same paging group in eManager. If they are all assigned to Page group 4, then they should all sound at once. I haven't done many multi-zone paging recently, so just going off memory.

The BIOU gives you 4 zones of external paging. These are 4 separate zones with no interaction. Your speaker/horn wiring is what determines the zones for the speakers, the inputs from the BIOU determine the zones per the KSU. You can hook up one per wiring zone.
We usually use DKT-PI for paging and this also allows group and all call paging, plus it's less expensive than the BIOU.
You also can use some Valcom equipment to accomplish this too.

To update -

To get this to work you would not wire he 4th zone (brown/white) and you would program Zone 1 for page group 1 and 4, zone 2 for page group 2 and 4 and zone 3 for page group 3 and 4. This allows each zone to work on it's own, but when you acces page group 4 it opens all relays and does an all call just to the speakers in all zones.

Kinda what I said above. I saw the more detailed answer on the Toshiba message board.

Newtecky -

I am a bit dense when it comes to paging so I didn't understand what you said above. It tokk me a minute or 5 to get what Chad said on tech talk!

I'm just glad it is working now!

Ya, I was a bit brief and vague, but I didn't have emanager running in front of me at the time. First time I did multi-zone paging, I stared at the wiring diagram for some time.

I've used Valcom before, where you call in and press a 2 digit number for a preset group. Those PI-DKTs do come in handy sometimes, especially if you want night ring with the phones.

Good for you for getting it working.