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Joined: Jun 2005
Posts: 2,706 Likes: 7
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Joined: Jun 2005
Posts: 2,706 Likes: 7 |
What are you dialing from your modem? Are you dialing the Auto Attendant, then are you entering the VM extension of the Voicemail system's internal modem?
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Joined: Apr 2008
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Yes, I am dialing from the modem to the Auto Attendant then entering the code.
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Joined: Apr 2008
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Disabling the ARQ result codes did not work. I was able to make connection and received the following error message.
Handshake retry1, Handshake retry2,Handshake retry3, Handshake failed. Wrong baud rate or other serial link parameters.
I changed the modem baud rate to 9600, received the same results.
This is farther then I have gotten before. Suggestions?
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Joined: Jun 2007
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What is worth... I have never been able to get anything other than a Zoom or a Boca modem to work with Stratagy FLASH or IVP8.
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Joined: Apr 2008
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MJ, What model number do you suggest for either the Boca or Zoom?
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Joined: Jun 2007
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The boca on my desk is a little older, its a MV34.xxx, I do not know the zoom model numbers, will post next time I am at a location with one.
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Joined: Apr 2008
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Thanks everyone, I'm back in business. I could not get the external modem to work, so I loaded Win98SE on an older tower with an internal GTW V.92 modem. Finally got the system to connect and allow me to make changes, after getting correct OS modem drivers from Gateway website. I appreciate all your imput.
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Joined: Jun 2009
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Sorry for piggybacking on this thread.
Could someone PM me a way to reset the password in VSA3Z?
I've taken over a network and no-one seems to know this password, not even the phone vendor. help, please.
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Joined: Aug 2002
Posts: 4,925 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,925 Likes: 1 |
SLC
Your Toshiba Dealer should be able to connect to the voicemail with the admin software and access the system. If not the password can be reset remotely but you will need to have the Dealer connect a analog modem to the voicemail and request a password reset.
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