atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Strata Messaging

you have to set the operator destination in the department for 0

There is no operator destination only operator mailbox in dept. ??

got it , thanks

What about have a mailbox put itself in DND at a certain time, like the auto shift on the other VM's

For holidays, my customer wants to play same greeting for each holiday. However there seems to be only one month/day to be assigned each greeting (170, 171, 172... etc).

Is there any way to assign a date range to a particular holiday greeting, or a way to copy a recorded greeting to the other holiday greetings?

change the mailbox in question to a "script" mailbox instead of a "user" and setup a script to do what you want.
A script mailbox can do just about anything from my experience, you just need to play around with it until you are happy that it is doing everything the way you need it to.

What I need is for during open hours I need this box to transfer to a MCG , then at night go to a greeting. Is that possilbe with a script box ?

On the mailboxes, you havve a tranfser option of yes, no, and day. This is like DND. When you set it for day, it will transfer to the extension when the system is in Day mode, but take a message when system is in night.

Setup the business hours and set department mode to auto. Just be away that when set to auto, the last part of the greating will change depending on if it is day or night.

You can do a lot with script. It is simular to tokens with Stratagy. I don't think you need to use a script in this case. I would make a general mailbox to be the operator for the department and set transfer mmode to Day.

Can't believe I missed that , thanks

Don't forget about the system license or you will be going back in about a month when it stops working.

newtecky what system license

LIC-SM-8P20UM BASE LIC - 8 VM AND 20UM 1 1 772421 1

Voice Ports 10.5 8
Unified Messaging 10.5 20
System Version 10.5 2