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Joined: May 2008
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Chris B Offline OP
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Excellent, all 9's worked great. It seems to be running flawlessly now. Thanks!

And for the price of even the cheapest STSe and 10 phones, we can very nearly go entirely VOIP for some of the prices we've been quoted.

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Quote
Originally posted by Chris B:
And for the price of even the cheapest STSe and 10 phones, we can very nearly go entirely VOIP for some of the prices we've been quoted.
Maybe, but the STS will work. wink

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Wow, that doesn't sound right at all. I've never encountered a situation where the STSe was more expensive than any IP system.

Then again, open source (free) software, a used PC and SIP phones are a cheap way to provide an IP system.


Ed Vaughn, MBSWWYPBX
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how about a ring generator on the phone system

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Chris B Offline OP
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NEW Behavior - The StarPlus DHS is still set to give all 9's as the disconnect signal, I just checked, but this morning, spontaneously, we went back to the same old crap as last time, the voicemail is lingering for 8 minutes after the call and leaving us empty voicemails. This was not happening Friday when I entered all 9's as the disconnect code, but the programming tree still says "DIS DGT:999999999" as the disconnect code. I'm really confused as to why that would work Friday and not work now.

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Chris B Offline OP
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Interesting new tidbit - when I set it back to "DIS DGT - EMPTY" it goes back to working. I'm thinking the DHS may just be acting very strange, or it's approaching end of life as was stated earlier.

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It may very well be. The system relies upon a memory retention battery that will eventually fail. With the storms that Virginia has encountered over the past several days, it's more than likely that power was interrupted at some point. Even if for only a second, that would be enough to cause the stored data to get mixed up. It's not a field-replaceable battery, so with the exception of a good on-line UPS, you are correct. The DHS KSU is getting tired and either needs refurbishing or replacement.

Let's remember that this system has been discontinued for many years, so it has done pretty well when you consider the fact that it is easily ten years old.


Ed Vaughn, MBSWWYPBX
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