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Joined: Jun 2008
Posts: 16
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Joined: Jun 2008
Posts: 16 |
Is anyone here using any kind of digital announcer in place of MOH? Company is wanting to start posting marketing messages and informational announcements where we currently have music on hold. Any recommended products? Any way to do something like that with the VM system or is some external source required.
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
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Joined: Oct 2004
Posts: 376
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Joined: Oct 2004
Posts: 376 |
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Premier Technologies USB1100 is is what we sell. In addition to message on hold we also have Illinois Audio do scripts for many of our customer's VM systems. In most cases music-on-hold is illegal. -Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: May 2007
Posts: 5,059 Likes: 6
Moderator-1A2, Cabling
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Moderator-1A2, Cabling
Joined: May 2007
Posts: 5,059 Likes: 6 |
We used Interalia for many years on our ACD systems. I probably had 50 recorder/announcers at one time on one of our systems. Never had any problem with them.
Sam
"Where are we going and why are we in this hand basket?"
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Joined: Aug 2007
Posts: 70
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Joined: Aug 2007
Posts: 70 |
Like nfc, I use the On-Hold-Plus products. I've used the 7000 series (CD compatible). They automatically restart after a power failure, and they include software to record custom announcements.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
The Premier product is good. The USB1100 is good and the 7700 is networkable. I've done both. Just bought 3 7600 series. It has both usb and network plus 26mb of storage! The make product and relabel for many in the market. Good people to work with!
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Interalia does not make the ProMOH anymore. I've just gone through this with a customer of mine who's BOGEN unit failed. They have a library of taped on Hold messages I'm having to digitize because I can't find a cassette based system. It seems everyone has disconitinue them.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
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Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033 |
We now only use Sold On Hold Productions and love their professionalism and end product! https://www.sohproductions.com/ Talk to Ron and tell him Tony sent you!
- Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.
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