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Joined: Jun 2008
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Is anyone here using any kind of digital announcer in place of MOH? Company is wanting to start posting marketing messages and informational announcements where we currently have music on hold. Any recommended products? Any way to do something like that with the VM system or is some external source required.

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I like the OHP-8000.

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I have used the older model (interalia pro MOH)from this company. Maybe you can contact them.

https://www.interalia.com/Products/ipromoh/ipromoh-overview

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This model here is similar to what I have installed for MOH announcements

https://www.interalia.com/index.php?option=com_content&task=view&id=147&Itemid=172

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Premier Technologies USB1100 is is what we sell.

In addition to message on hold we also have Illinois Audio do scripts for many of our customer's VM systems.

In most cases music-on-hold is illegal.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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We used Interalia for many years on our ACD systems. I probably had 50 recorder/announcers at one time on one of our systems. Never had any problem with them.

Sam


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Like nfc, I use the On-Hold-Plus products. I've used the 7000 series (CD compatible). They automatically restart after a power failure, and they include software to record custom announcements.

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The Premier product is good. The USB1100 is good and the 7700 is networkable. I've done both. Just bought 3 7600 series. It has both usb and network plus 26mb of storage! The make product and relabel for many in the market. Good people to work with!

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Interalia does not make the ProMOH anymore. I've just gone through this with a customer of mine who's BOGEN unit failed. They have a library of taped on Hold messages I'm having to digitize because I can't find a cassette based system. It seems everyone has disconitinue them.


Marv CCNA, CTUB
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We now only use Sold On Hold Productions and love their professionalism and end product!

https://www.sohproductions.com/

Talk to Ron and tell him Tony sent you!


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.
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