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Joined: May 2009
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We have a NEC Aspire system with 12 extensions. Two of these extensions do not ring when incoming calls come in. Is there an easy way to add these two phones to whatever table or path so they will ring?
This is first time on this board so I apologize if I am not adhering to protocol.
Kevin
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Joined: Feb 2008
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Go to program 22-06 and change for those 2 extensions and what time periods you want to change. Also check to make sure the volume hasn't been turned down on those 2 extensions
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Joined: Jan 2005
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Originally posted by crisco3:
Go to program 22-06 and change for those 2 extensions and what time periods you want to change. Also check to make sure the volume hasn't been turned down on those 2 extensions While this may be part of it you have to also make sure that the 2 extensions are in the same ring groups as the others so check 22-04 and make sure the extensions are there and any other ring groups you may be using.
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