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Joined: Apr 2010
Posts: 4
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Joined: Apr 2010
Posts: 4 |
I have a question. I have a NEC Dterm80 phone and want to program a key to have 1 touch ability to answer a line. I work in a sales enviroment and to hit retrieve+01 to answer a call puts me on the bottom of the food chain on sales calls lol. I want to be able to program lines 1, 2, and 3 to answer one touch.
Thanks!!!
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
It sounds Like the Phone System is Programed that way for a reason. What type of System is it? Do you have ACD installed? Does the system have Auto Attendent?
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Apr 2010
Posts: 4
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Joined: Apr 2010
Posts: 4 |
I am sorry, I don't have answers to all of that other then it does have auto attendant. I am just a sales guy here lol. I know it is capable I just don't know how to do it. The guy that set it up for me before no longer works here.
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
I would suggest that you Look for a NEC Dealer in your area to Make this Change for You. The tech may have to Make More Changes than just putting a Button on a Phone.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Apr 2010
Posts: 4
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Joined: Apr 2010
Posts: 4 |
No need for e tech I figured it out.
PGM + FCTN + key to be programmed + 0 + 1 line number + press hold to save.
Thank you for your help!!!
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