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Joined: Apr 2011
Posts: 38
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Where can I change the timeout on a single Dial Action Table to make it shorter?

I have:
Press 1 for this
Press 2 for that
Press 3 for the

Well, if they press three I want them to have the ability to ring a persons extension also. I have everything setup but the timeout delay is too long and I cannot get it lowered. Does anyone have any ideas on how I can lower this number? It takes about 10sec before it transfers. The other option I could do is record voice or music until it transfers. Ultimately I would love to have them timeout around 5 sec or so but would like to play with the timing.

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Joined: Jul 2005
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What sort of system / voicemail??


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.
Joined: Apr 2011
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UX5000 with IntraMail. Everything is working - just need to adjust that timeout setting so if you press 3 and do not hit anymore digits it rings a group.

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In your dial action table how is 3 setup? If 3 is pressed and you have to wait 10 seconds before it transfer something is not setup right.
It should be 3 unscreened transfer and the digits of where the call should be directed.


We get old too soon, smart too late

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