sundance-communications.com/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Call transfer using hold button?

Considering the SV is basically an Apire 10.0 or a Grey UX...go figure they would use the hold as a transfer key.

Tip&Ring is on the money i had the exact opposite "fault" and found that 20-11-11 had been changed from its default as off!

Thank you all for the replys, iv not had chance to try as yet but im due back on site sometime later this week so i'll let you know how i get on.

Thanks again

HM

TIP&RING i owe you a virtual pint!!..revisited site and made the change to 20-11-11, tested, ALL AOK!!...the question now is. Why would that particular program have been turned off??

Any way, cheers buddy!!

The Aspire, UX5000, and the old I series had that turned on in the default programming from the factory.

The IPK II and the SV8100 do not have that turned on as they always have used a fixed transfer button from every series they made from the Electra 28 to present.

DJ

I understand that, but this particular customer has been using the HOLD to transfer for the past 3 years! for it to just stop working like it did has set alarm bells ringing!!

I usually work on Mitel which has forms you check showing the logs for who's accessed what and when...does the SV8100 have anything similar?

Yes. When you log into webpro first page.