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Joined: Jan 2005
Posts: 15,412 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,412 Likes: 18 |
I got a call from a nearby Jewish Congregation seeking a new system. The first words out of her mouth were "it has to be cheap". That should have been my first clue.
Anyway, in addition, she said it must be user-friendly for setting up/changing auto attendant greetings and options. Of course, the term "user-friendly" depends largely upon the skills of the end user in most cases.
They currently have an ESI C Class system with just three phones and four lines. Frankly, I can't imagine any system that is easier than ESI, but she says that it is just way to complicated.
Before I pass on this one, I'm wondering if there even is such a system that is this small AND so easy that I won't have to be dealing forever with their interpretation of user friendly.
I'm leaning toward some of the non-KSU "systems" out there because of her comment about "cheap". I'm just no sure if any of them offer auto attendant, voice mail and information mailboxes, AND is so easy that a caveman can use it. Any suggestions?
Ed Vaughn, MBSWWYPBX
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Joined: May 2002
Posts: 17,756 Likes: 38
Member
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Joined: May 2002
Posts: 17,756 Likes: 38 |
Ed I really don't think you can beat the X16 for something like this. Greetings are very simple to change.
Retired phone dude
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
The problem is that if they think the ESI they have is to complicated then most likely anything you put in will confuse them as well. If they want cheap are they still wanting new?? And what is there idea of cheap?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Sep 2005
Posts: 9,290 Likes: 15
Admin
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Admin
Joined: Sep 2005
Posts: 9,290 Likes: 15 |
I've had good luck with the G1E They have a new DK7 phone that works great for small setups.
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Joined: Dec 2002
Posts: 9,429 Likes: 3
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Joined: Dec 2002
Posts: 9,429 Likes: 3 |
Hey Ed, in regards to your first line, be nice  OY!
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
If cheap and easy is the mantra, sell them any square system but DON'T sell them any voice mail. Any money you make will be lost in hand-holding. Let them use TelCo voice messaging with routing boxes. That way, the TelCo provider can deal with all the customer support.
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
Heve them take a Look at the Talkswitch.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Jun 2002
Posts: 258
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What is the revelance of it being a Jewish Congregation and them being cheap? Have the balls to say what you mean.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
jmarc,
Knowing Ed the way I do, I can tell you he meant absolutely nothing by it. And if you knew him you wouldn't be posting that comment.
Russ runs a local service and private tech center. [/url]
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Joined: Jun 2002
Posts: 258
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Joined: Jun 2002
Posts: 258 |
No worries DTMF. This could have applied to any church, doctors office, lawyers office, etc. Took offense that he mentioned the Temple without any relevance to anything. In this economy everybody is looking to save money.
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