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Joined: Feb 2011
Posts: 62
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OP
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Joined: Feb 2011
Posts: 62 |
Is there a way to display a different caller ID on a few extensions that show something other than the main number or DID numbers assigned to a site that is on SIP trunks?
Changing the caller ID in programming, 21-19, to anything other than those numbers gives me a fast busy when I try to dial out on those extensions. I would like to program the caller ID to show an 800 number.
Cbeyond (who supplies the SIP trunks) suggested using a "diversion header". All I found on this was on Cisco's site. Is there and equivalent for this on an SV8100?
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Joined: Jul 2005
Posts: 1,333
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Joined: Jul 2005
Posts: 1,333 |
Most carriers will not allow the idea of spoofing CLID. I have one carrier here that you can do it with SIP trunks on but they get a printout when you do it and will ask questions pretty quick. .
All the others will do as you are getting block the calls or force the billing pilot as the CLID.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Feb 2011
Posts: 62
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OP
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Joined: Feb 2011
Posts: 62 |
I was told by CBeyond that they actually could do this with a PRI (which makes sense), but cannot with SIP trunks. I'm looking for the a way to do this through the SV8100. If nothing else then I would like to send no Caller ID.
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Joined: Sep 2004
Posts: 4,196 Likes: 2
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Joined: Sep 2004
Posts: 4,196 Likes: 2 |
Well, the carrier(s) are the ones that decide whether or not you can do this. So if YOU are putting an 800 number in there and are getting rejected, it is a carrier(s) somewhere along the line that are doing this. I know you can send block caller on PRI but have never tried it on SIP. I will do that next time I setup my lab in the office on the SIP trunks.
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Joined: Apr 2005
Posts: 2,501 Likes: 2
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Joined: Apr 2005
Posts: 2,501 Likes: 2 |
You can only send numbers that are on the customers account
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