web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2001
Posts: 4
Member
Member
Offline
Joined: Oct 2001
Posts: 4
I have a Norstar Star Talk Mini voice mail system and a Norstar Compact DR5 Phone System. I am able to set the time for the phone system without a problem, but I can't find any info on changing the date and time for the Voice Mail. My phone installer is stumped as well. Can anyone help? I don't have a terminal program installed, so I would need to do this from an administrator's handset. Is it possible?

TIA.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Mar 2001
Posts: 577
Member
Member
Offline
Joined: Mar 2001
Posts: 577
Startalk voice mail is dependant on Norstar system time and date.If you have set Norstar time and date,that is all that needs to be done.


In Memory of Moderator Bruce Owen who pass away Jan 20 2004.
http://www.owentel.com
Joined: Oct 2001
Posts: 4
Member
Member
Offline
Joined: Oct 2001
Posts: 4
Thanks for your quick reply.

I know that the VM should pick up the time from the phone system, that's the problem. I just did a test and sent a message to myself at 10:10 AM on Nov. 1, the envelope info on the message - according to the Star Talk Mini - is 11:36 AM on April 24.

Now my thought is to shut down and reboot the Star Talk Mini, but I am guessing that will mean that all of the saved messages will be lost. And besides, I am not real comfortable with doing this procedure. What do you think?

Joined: Oct 2001
Posts: 4
Member
Member
Offline
Joined: Oct 2001
Posts: 4
Just to clarify, the time and date on the Phone System said Nov. 1, 10:10 AM

Thanks Again!

Joined: Mar 2001
Posts: 577
Member
Member
Offline
Joined: Mar 2001
Posts: 577
Before you reboot,let me do some checking.


In Memory of Moderator Bruce Owen who pass away Jan 20 2004.
http://www.owentel.com
Joined: Mar 2001
Posts: 577
Member
Member
Offline
Joined: Mar 2001
Posts: 577
O.K. heres the deal.....Startalk Mini's are not Y2K compatible.You can try Feature 984 or Feature 987 to reset the time,but your date will always be off...UNLESS...you go back through calendars and find a year that todays day and date match.No matter what, your year will never be correct.


In Memory of Moderator Bruce Owen who pass away Jan 20 2004.
http://www.owentel.com
Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
*****
RIP Admin-Founder
*****
Offline
Joined: Jun 2001
Posts: 10,631
Let me add this.
I have had some of the Y2K issues, here's what I found:
1. Don't know of any systems that use the year or display it anywhere.
2. If you open your time, in your computer (bottom right corner of your desktop) go to adjust time (right click on the time) and fine a year where the same day falls on the same day, like 1990 is the same as 2001, then use that year on your system and you'll not have a problem for another 9 years or until the system thinks it year 2000 again.

But what Bruce said. [Linked Image from sundance-communications.com]

Joined: Oct 2001
Posts: 4
Member
Member
Offline
Joined: Oct 2001
Posts: 4
THANK YOU! Sometimes the most troublesome things have the simplest answers! This worked like a charm!


Moderated by  5years&counting 

Link Copied to Clipboard
Newest Topics
IP Office 8.0
by hitechcomm - 07/29/25 02:17 PM
Just a question
by OLD TECH - 07/28/25 08:29 PM
Phonesuite series 2 how to program trunks
by Seth W - 07/24/25 01:08 PM
SBX IP320 access
by phoneguy10 - 07/20/25 11:20 AM
Forum Statistics
Forums84
Topics94,572
Posts640,225
Members49,874
Most Online5,661
May 23rd, 2018
Newest Members
Sean Bruton, albyvai, DennisSoCal, Mark Gee, LuigiE
49,873 Registered Users
Top Posters(30 Days)
Toner 7
R4+Z 6
dans 5
1A2 4
Who's Online Now
0 members (), 68 guests, and 82 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0