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Joined: May 2005
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I don't think the cold start will fix it for long. He needs togo to A40. F39 had this problem for sure. A33 I think did. Just upgrade and be done with it. It has to do with the DX80 not getting wink on a disconnect. Hope this helps
Jim
SST Communcations
Long Island, New York
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Jan 2005
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FYI it's been 6 days since I upgraded to F40 and it has not locked up i think it may have fixed the problem but i'll give it another week to be sure
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Joined: Oct 2001
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Could it be the reload of SW and not the change of chips that solved it? Did you try a cold start and have it fail before you upgraded the SW?
There might be a software issue causing this, but I have lot's of 33 & 39's in the field with VM and no troubles.
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Joined: Aug 2004
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Markk- last info I got was that it was a specific run of voice mail revs mixed with either a33 or a39 that bring out this issue. There were supposedly patches to load on the offending voice mails. Never tried them though.
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Joined: Jan 2005
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Markk
We tried at least 3 cold starts and reprogramed everything from scratch still had the problem.
I also have quite a few 33's and 39's out there without the problem so it must have been a specific run like RBF said
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Joined: Oct 2001
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I'll have to try and plant this information in my permenant memory banks.
If it means anything this was a new 128mb. VM board 8.5.11b and an older 33 SW in the DX. It hasn't lost it's pointy head again yet.
Mark
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F39 really had this problem. You would mostly see it if the CO didn't always have wink on disconnect. It takes a while to come up and I guess if disconnect sup is 100% from the LEC you would be ok be I had to go to A40 on all of my F39's. No more problem. I did not see it as much on the A33.
Jim Hoey
SST Communications
Long Island, New York
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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