sundance-communications.com/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Holiday greeting

Sue you are on the right path. One thing that may be missing is the fact that each line can be assigned a VM ID. the id will override the day night holiday schedule.
You can turn on some utilities to trace digits and locate trouble.

To quote Joe Pesci from the Lethal Weapon movies "I got it, I got it, I got it"! My tech support was here again and couldn't find anywhere that the box could go on a line ID that we could do without the WYSE terminal. After looking at the other configurations for overall patterns rather that specifics, I tried this and it worked:
I created a Holiday Main Routing box with no greeting and in digit 1 I put the first Holiday Routing box with the greeting as its destination. Works like a charm. I don't know if that is a typical setup but I am not going to argue with success.
Thank you both for all of your help, ideas, and patience. I am in a MIS dept. with a Netware 3.12 network supporting Windows 95 and Windows 98. Please feel free to e-mail me if I can ever be of some assistance to either of you. Thanks again.

Sue Van

Hopefully I am posting to the correct place...
I am trying to set up a 1 time greeting message for our office. We are accountants and as a nice gesture by the owners they are giving us an office holiday to recuperate from the tax season madness. So... I am trying to program our DX-80 phone system to give a 1-time use message to any clients that call in on that day letting them know we are closed. Is that possible to do that or do I just need to record over our main greeting and then re-record it after the day has passed? Thank you for any guidance you can provide!

Welcome to the board Scott, you really should have started a New Post instead of hi-jacking one that's 7 years old!

But anyway, do as if you were re-recording the main greeting but, when it asks for the "greeting number, or press star for the current active greeting" press like 5 or 6 since you can record a greeting for 0 through 9. Then change the greeting number to your new greeting and change it back to the original after your holiday. The current greeting is probably 0. These instructions are in the supervisor manual, if you need one send me a PM or email and I will send you a PDF of it. I could do it for you remotely if you know your supervisor password.
Mark