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#38481 01/25/08 04:30 AM
Joined: Mar 2006
Posts: 58
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Joined: Mar 2006
Posts: 58
I posted this last month and have checked all the tips but still cannot get auto attendant to answer. I have a DX 80 flash based card. Voice mail works fine. I have CO lnes programmed to ring UCD grp 433 at night and ring attendant stations in day and forward to 433 if not answered. Auto attendant never answers. GP 433 is programmed as the VM hunt group. I can dial 433 from an ext. and am asked for password. I can transfer a CO call to 433 and the caller gets the auto attendant greeting in MBOX 800(day) or 801 (Night)

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Joined: Oct 2001
Posts: 6,160
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Posts: 6,160
This is a challenge.

During the day you should use CO Line Pre-Defined CF to 433 not the extension pre defined call forward. But what you have should work fine when the phone system is in night mode. Phone system night mode and VM night mode are two separate animals, you know that right?

This is a topic for the installer forum or Private Message - it's way past user guide information. Have you called tech support? PM me if you would like.

Mark


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