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#40948 07/23/09 05:48 PM
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wel no good news yet. still trying to figure it out. will keep you posted.


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#40949 07/24/09 03:41 AM
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I think you should hire a professional Vertical/Comdial business partner if you dont want to loose your account.
MHO


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#40950 07/24/09 06:21 PM
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hey vit. we are..lol figure that. we already consulted vertical tech support and they didnt help much. we are working with lanny now who used to work for comdial. but thanks.


A. S. Tech Communication, Inc.
559-628-0901
Al Rivas CEO
#40951 08/20/09 06:13 AM
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Ok guys we are changing out cabinets tonight so here goes nothing.....will keep u posted...thanks for everything also!!!!


A. S. Tech Communication, Inc.
559-628-0901
Al Rivas CEO
#40952 08/20/09 11:49 AM
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Has this been going on for 3 months? and you still have the customer..you must be a sweet talker. smile

#40953 08/20/09 05:52 PM
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we ad them working on one cabinet so they were ok with having a few phones not working....but replacing the cabinets worked and all is well now...lol just have to sell 2 cabinets now..lol..thnks for all the help!


A. S. Tech Communication, Inc.
559-628-0901
Al Rivas CEO
#40954 08/21/09 02:03 AM
Joined: Jun 2004
Posts: 4,552
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Good luck selling them to anyone who's been on here.

Thanks for the update and sharing the outcome.

Justin

#40955 08/21/09 04:19 AM
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thanks justin... we going to try and find out wich cabinet it is thats bad. we know both of them work by themselves as single boxes so hopefully we can find out which one is bad and get it repaired. anyone know of a good place??


A. S. Tech Communication, Inc.
559-628-0901
Al Rivas CEO
#40956 08/21/09 11:48 AM
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Did you use a new cable between the cabinets..
Have you checked the old cable on the new cabinets?
Just a thought

#40957 08/24/09 05:39 AM
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yup....we pretty much changed everything in the cabinets other than the cabinets...lol. so now we changed those. the funny thing is both cabinets work fine by themselves so go figure???? we are just happy the thing is working now!!!!


A. S. Tech Communication, Inc.
559-628-0901
Al Rivas CEO
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