atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Comdial DX-80 / Program Night Mode Button and Admin VM Box Access

I have 2 questions related to my Comdial DX-80 system.

1) I am trying to program a button on my phone to put my system into night mode manually. I tried to reprogram one of the buttons to F63 from which I understand is night mode. I can program the button to this but when I hit it on the phone it says Code Unavailable. I am not sure why I am getting this.

2) In trying to access the admin VM box by 1st hitting 157 then XX I just get beeps after a few seconds. I am not sure what I am doing wrong here.

I am not much of a phone system guy as you can tell but I am very computer literate. Thanks for your help.

Neil

[Edited to correct spelling in Subject, for search purposes. ~Justin]

The code is unavailable because you must do it from Ext. 101 - the operator phone.

As for the supervisor box, that's not how you access it. Hit your voicemail button, press pound ( # ) until system says enter mailbox number, then enter the supervisor mailbox number, which may or may not be XX. Follow prompts from there.
Mark

Mark thanks for your help. I was able to program the service/night mode button on ext 101 now its asking for a pw after I hit the button. What would be the default password?

Thanks again
Neil

You will find the password in the user guide!

You can bypass the night button asking for a password each time by programming the button as a F63XXXX (XXXX being whatever your password is). Makes it easier for the end user. They press one button instead of 5 to switch modes.

Can anyone help me to change the recording for the night phone?

Brittany,

Welcome to the board.

Please start a new topic for this kind of question. It is a new question, not a response relative to helping the original poster with his question. If you're not sure how to post a new question, check out How to Post a Question.

Thanks!

Justin

Ok one other question has come up. If I put the system into Alt mode can I set a VM box just for that mode? So if we are shutdown for the holidays or another time of the year I can just change the message in that box and put the system into alt servce mode.

Thanks
Neil

If you get it to function let us know! A better way is to record up several greetings for the in use routing boxes and show them how to place new greetings on line!

I am all game if there is a better way. Again I am not really that well versed in phone systems. Is there any instruction to guide me to the way you have proposed?

Thanks