Actually Samsung does have a dealers forum.

And do you think Samsung is the only company using robotics on the assembly line?

I'm sure you taking on Mr.Beckett was a defining moment in your life.

The rest of your "problems" with Samsung should be taken elsewhere.They do not belong here in this forum.We know your opinion,but as you know everybody has one.Just put yours into the appropriate forum,not this one.
Heck call your congressman I'm sure he'd love to hear from you.