|
|
Joined: Dec 2007
Posts: 3
Member
|
OP
Member
Joined: Dec 2007
Posts: 3 |
I have a Prostar DCS Compact. The two ports on the SLI card do not dial tone. When I go off-hook I hear two touch tones being sent. They can recieve calls. The COS is same as other working stations and their is nothing in MMC306 or MMC307 for these stations.
Where should I look next?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
They may have been setup as voicemail extensions at some point possibly for a Starmail system.Check mmc 207.
|
|
|
|
|
Joined: Jan 2007
Posts: 197
Member
|
|
Member
Joined: Jan 2007
Posts: 197 |
Check 306 also for possible hotlines
|
|
|
|
|
Joined: Dec 2004
Posts: 4,096
Member
|
|
Member
Joined: Dec 2004
Posts: 4,096 |
PVJ is correct the two tones you hear are the system tones telling the voice mail it is present.
Hot line is possible but would send a different warble for an out of service trunk.
|
|
|
|
|
Joined: Dec 2007
Posts: 3
Member
|
|
OP
Member
Joined: Dec 2007
Posts: 3 |
The system also has a SVMI-4 card in it, is it dependant on the SLI card's ports?
|
|
|
|
|
Joined: Jul 2003
Posts: 6,768
Member
|
|
Member
Joined: Jul 2003
Posts: 6,768 |
|
|
|
|
|
Joined: Oct 2007
Posts: 157
Member
|
|
Member
Joined: Oct 2007
Posts: 157 |
Looks like your system once had an external add-on voice mail that used the 2 SLi ports, at some stage it has been upgraded to a SVMi-4 which has it's own ports and does NOT need the SLi ports. Someone has just forgotten to reprogram the 2 SLi ports back to normal by the sounds of it.
Samsung, Ericsson, NEC, Nortel Certified Installer
|
|
|
|
|
Joined: Dec 2007
Posts: 3
Member
|
|
OP
Member
Joined: Dec 2007
Posts: 3 |
MMC 207 was the fix, Thanks! Sorry about the feedback delay, it was due to illness.
|
|
|
|
Forums84
Topics94,291
Posts638,804
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
