web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#433651 02/10/09 01:52 PM
Joined: Feb 2009
Posts: 4
bmacom Offline OP
Member
OP Offline
Member
Joined: Feb 2009
Posts: 4
can someone lead me in the direction of how to get my samsung DTR module to pick up SMDR from my Samsung Prostar DCS? Thank you in advance for your help.

PS: DTR is connected to extension 213 with its own connection on the back of the phone with the expansion card.
Thanks
Bob

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#433652 02/10/09 05:46 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
First, what system do you have? The old plastic box DCS required a SIM module with a 25 pin serial connector.

The Compact had SMDR coming out of the serial port on the Misc 2 card, (maybe the Misc 1 also, can't remember.)

Then there was the 50Si and the iDCS 100 and the 7000 series control units.

When asking for information, information is king or in my case queen.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#433653 02/16/09 10:19 AM
Joined: Feb 2009
Posts: 4
bmacom Offline OP
Member
OP Offline
Member
Joined: Feb 2009
Posts: 4
Sorry it took me so long to get back to you. I have the old plastic box DCS and it has the module that connects into the back of the phone, so it is just like and extension. Maybe I program extension 313 to some kind of perameter? the phone that has this computer chip in the back of it is extension 213?

#433654 02/16/09 11:10 AM
Joined: Dec 2004
Posts: 4,096
Member
*
Offline
Member
*
Joined: Dec 2004
Posts: 4,096
That "chip" is a daughter board. It allows you to make use of the sub extension. The sub extension does need to be programmed for SMDR in the system itself.

Assuming you have the correct cables, you can monitor output with hyper-terminal for testing purposes.

#433655 02/16/09 11:18 AM
Joined: Feb 2009
Posts: 4
bmacom Offline OP
Member
OP Offline
Member
Joined: Feb 2009
Posts: 4
how do i program this, when i started up the hyperteminal to monitor com1 there was no action at all when a call was placed and hung up - therefore, i think it is simply that the phone system is just not providing data to this sub extension (313????). can you help me out with this. i'm having these problems simply because my power supply failed and apparently wiped out all my previous programming.
Thanks
Bob

#433656 02/17/09 04:42 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
Loot at MMC xxx and xxx.


**edited for mmc's above user or admin programming**


THE Bracha, old blond specialist in Rube Goldberg solutions.
#433657 02/18/09 07:41 AM
Joined: Feb 2009
Posts: 4
bmacom Offline OP
Member
OP Offline
Member
Joined: Feb 2009
Posts: 4
in MMC xxx which port should i set it to? service should be SMDR?, should wait time be @ 0010 sec?, and sim pair should be NONE?


**edited for mmc's above user or admin programming**

#433658 02/18/09 10:27 AM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
If you have a ROM 1, (farthest card on the right in the base cabinet) you can only use port 1.

If you have a ROM 2 you can select port 1 for SMDR and port 2 for something else.

Service would be SMDR (Station Message Detail Recording).

Sim pair would be the extension you have hooked to the SIM module. If the extension is 206 and you are plugged into the daughterboard in 206 your sim pair would be the daughterboard extension 306. This assumes nothing has been changed in stations in xxx.

Normally a daughterboard inserted into a phone would have an extension number 100 higher than the phone. 203 and then 303 for the daughterboard, 215 and then 315 for the daughterboard, etc.


**edited for mmc's above user or admin programming**


THE Bracha, old blond specialist in Rube Goldberg solutions.
#433659 02/18/09 11:24 AM
Joined: Dec 2004
Posts: 4,096
Member
*
Offline
Member
*
Joined: Dec 2004
Posts: 4,096
shocked Imagine my embarrassment when I saw that MMc's above user or admin guide were posted. Sorry for the delay in fixing this. The information you have now received should have been done in a private message. So as a courtesy I have copied this information and sent it to you in a PM, so you can access it when you would like.

I am also posting a copy of the guide lines here for you to review. While I realize we are "relaxing" things a bit. This is not one of them.

Quote
2. Please do not post passwords or any other privileged information in the public forums (see Rules in link near the top of the page). As a rule of thumb, if the information is not in the users or administrators guide, do not post it in the forum. If you wish to relate such information in regard to a post, you should do this by sending a private message or an email to the poster.

3. The board is intended to assist two types of members, end users and professional telephone technicians (installers). If you are a novice or a do-it-yourself end user looking for advanced assistance with a system install, you should post your question with as much detail as possible and expect a response from a qualified installer who can take your issue off the board and answer your questions via private message, email or over the telephone. You should expect to pay a fee to compensate the installer for their time, experience and help. If the technician chooses to help you for free, that is totally up to the technician. You can also send a PM or email to any of the moderator(s) of the forum in which you need assistance if additional assistance is needed. Again, you should expect to pay for any technical assistance offered.
They can also be found here for future reference. Thank you for your understanding.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,291
Posts638,805
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,374 Shoretel
189,060 CTX100 install
187,411 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 24
teleco 6
dexman 5
jsaad 4
Who's Online Now
3 members (Ruben, PhoneGuy827, justbill), 175 guests, and 407 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5