atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems SVMI Possible corruption

Having a issue and our normal tech is on vacation, Users have voicemail and when trying to access just get bucked back to the phone system. After connecting to the serial port I see the following after a restart. Error Reading block table C:DTA\Block.tbl at 669 - Invalid data there are a pile of these and then it shows Block Table C:\Data\Block.tbl succesfully loaded.

I was able to contact our vendor who is on vacation and did the folowing xcopied the block.old over the block.tbl and warmbooted same result then xcopied the block.bak over block.tbl same result.I am thinking that the drive has some corruption where we are coping the file. Any ideas on if I can remove the drive and do some type of chkdsk to verify the drive is good? I am getting some pressure from the owner to get this resolved before the vendor gets back tomorrow.

Seems like your voicemail is faulty you could try and default the voicemail and reprogram

This happened to me on a few svmi's sometimes the copy of block and table worked. Sometimes we had to initialize svmi and reprogram.

You can run a chkdsk on it the system from dos mode. But the system does this every restart.

The system copies the current block.tbl to block.old intermittently throughout the day, so your block.old is probably corrupted as well.

in the dta\original directory is the default block table file with a different extension.

Depending on what type of SVMi you have will depend on which of these you need to use.

Write down everything you have changed in your block table (menu's for AA, any special extension settings, etc) as this will mostly default your SVMi when you copy the original block file over.